I came here almost a week ago and am only writing this reply now due to me only recently downloading the yelp app. I usually am not one for writing reviews but my haircut still bothers me. The barber (Rome) seemed to know what he was talking about but I feel by the end of my session he had no clue. I wanted a simple #2 taper, a trim on the top of my head and some fresh lines. I walked out with a fade that went from 2-1.5 so literally looked the same length and he left the top alone along with giving me no lines. I looked back and thought how my haircut took 30 minutes still and it falls back to him repeatedly checking his phone and texting and speaking with fellow coworkers (which I don't have a problem but he completely stopped cutting hair to do so). Every other experience I had in shop was very nice the overall staff seem great and it gives a good vibe.
UPDATE:
Alejandro (the owner) reached out to me and completely solved the situation. He was completely understanding and went out of the busy day of running a business to make sure his customers are getting the service that, as he put it, "they deserve" which is what not all managers do, so it was very refreshing. With a manager such as Alejandro it goes to show that this shop has set and reached high standards and is only looking up.