The WORST service I've encountered in a McDonalds so far in the continental USA. No, not because I dislike the food but because the employees here are IRRESPONSIBLE, FORGETFUL, and UNAPOLOGETIC. I overheard from one of my superiors that the staff at this particular McDonalds ALWAYS screws up orders EVERY time they come here.
They will charge you for the wrong item, leave out several items, give Iced Tea instead of Iced coffee. When I was there, I was the first one to order and I ordered the Skillet Burrito and some OJ. My OJ came out after 3 minutes but my food never came out. ALL OF MY co-workers ordered their food and their food came out and they were already seated and having their breakfast while I'm still standing at the counter waiting for my burrito for a good 10 minutes.
I finally lost my patience and ask the girl who rang me up where my Skillet Burrito was. She simply says "Oh, it's run out, "we NO HA-VEH". I tell her "So are you going to just stand there and do NOTHING?!?!?!?!?" That's when she asks me "What do you want???" You want burrito!?? We only HA-VEH Sausage and Egg Burrito it's ok? I say "NO, it's NOT OK because Skillet burrito is MUCH more expensive than a Sausage and Egg Burrito!! Just give me two McGriddles...NO!!!!" And so she did.
PURE RETARDED OPERATIONS at this particular McDonalds. Will NEVER return to this McDonalds or even McDonalds in particular. Only reason we ate here was because we needed to grab a super quick breakfast before heading to the convention center.