I don't know why everyone is being so critical about a car wash. You get what you pay for and if you are unhappy then request they fix it before you drive off. I had a great experience yesterday 7/8/15. Not only did I get great service for the 15 dollar carwash but I was pleased when the windshield guy asked me if I had thought about getting it fixed (thank you Mr. Lund). I had thought about it but just never had the time so he asked me what insurance I had to see if I was covered. Come to find out replacing the windshield would be covered completely. He helped me call my insurance provider, set up an appointment for the next day (where the person came to my work to replace it) and gave me a free months worth of car washes. If you want a high end car wash go to someone who specializes only in car washes and overpay or accept that humans make mistakes and it can be fixed if you request it to.