Went this morning with my parents and teenage son. My son got a cheese omelet and it was not very good. When I walked in to meet my parents and my son not one person at the front acknowledged me. I finally had to call my son to see where they were. The waitress was very nice however. Then when we were leaving the gentleman at the register asked if everything was ok, I said my son's omelet was not very good. He could have cared less and said that's too bad, but went ahead and charged us for it. I've seen other reviews that complain about the size of the plate that the pancakes come on being too small the syrup spills on to the table and I full heartily agree. Come on IHOP I'm sure you can do better then that. Won't be going back anytime soon. Uhg.