Review is based on quality of service just by dropping a payment off. Easy to find. We did find parking immediately. Walk in quick check of purse. Go through metal detector. Get in Line which was not long at all. All windows open. Length of time in line was about less than 10 minutes. They only take cash or check. Come prepared and you will be taken care of quickly. Walk out and you are done. That was my experience. Hopefully it goes well with anyone else that has to visit. Oh and do not forget receipt for your records. For the end of the month this was not bad. much quicker and safer than your last minute online payment.