This location is very clean and the staff is decent. I showed up 10 mins early for my appt to fill out the paperwork and didn't get called in until 15 mins after my appt time. Which I didn't mind but because they were late they cut my massage and facial short. The massage was good but the facial was not good in my opinion, I've paid a lot less for a much better facial. Overall I wouldn't recommend it for what you pay. I got a special and still feel like I didn't get what I paid for. The lady that did my facial also made me feel bad about my skin care routine but I have 2 kids and simply don't have the time to do what she suggested. I will not be returning.