I was fairly sure on the used car I wanted, and found it at Acura North Scottsdale. As anyone, I dreaded going through the process of negotiating or being "sold"'on things. I literally went on a lunch break to give it a whirl, and walked out within 20 minutes with an offer for my trade in and an offer sheet...no nonsense, just straight to business. I came home, discussed with the hubby, and emailed Scott for more info...received an answer within 10 minutes (and that was afterhours). After a tiny bit of virtually painless negotiating, we made a deal and drove my new car home the next day. The guys at Acura North Scottsdale made this the easiest car purchase I have ever made! Thanks Rob Z, Mike, and Scott for all of your help. Completely reasonable on negotiating, and treated me fairly through the whole process. I would definitely recommend going here.