I went through the drive thru but had to get out of my car because they put fried chicken on my Cobb salad instead of the grilled chicken substitute I requested. Upon entering, I didn't have to say a word. The manager saw me and quickly apologized and asked how the order was wrong. I explained and they had it out luckily split apologizing the whole time. I love chick fil a because of their service. The food is good but the service is great. I will definitely be coming back to this location. My salad was so fresh and delicious!