I have been to several Apple stores over the years and in many states. This apple store has always been the easiest to get in and out of. I had plenty of help in our recent computer purchases. I even had a computer that I bought refurbished online and it was not working of course when it arrived..... I took it to the apple store and they checked it and within a few minutes, it was up and running. There has never been an issue with a product that they can't fix. I really appreciate how the guys at the genius bar seem to walk me through options to fix the items I bring them or what what the products potential will be down the road.
Other stores seem to be just as busy but the staff here seems to be more attentive and just nicer when you need someone to help you out.