We were here for a year or so. Noticed they had 2-3 new gals and they didn't really know how to give allergy shots painlessly, as there is a method. Per the office manager Manuel, these MA's are taught by Tottori himself under strict supervision. I don't doubt it, but they were indifferent with my daughter. So, we had to request 2 MA's out of the staff each time. We even had to call ahead. There was even a time where we had to wait 45 minutes for one.
Regardless, Manuel and I exchanged some words and got it straightened out. I even spoke to PA Chua who seemed less assertive and avoided my questions. Me, as an ER and hospital RN, felt this was unprofessional. In the end, it seemed like it wasn't even worth it anymore and we decided to go to another office. Before moving though, we were warned by Manuel that Tottori and one other allergist were the only good offices that gave allergy shots. Really? I found several.