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| - Just returned from another 5-day stay at the THEhotel and it was nothing short of amazing. Our Las Vegas summer trips have become a tradition the past couple of years. Our kids refuse to stay anywhere else in Vegas because they absolutely enjoy the beach and the pools at Mandalay. We love THEhotel because it is the non-gaming, non-smoking and a quieter and more sophisticated all-suite tower of it's sister property, MandalayBay.
Paul at the front desk checked us in quickly. I asked if there were any penthouse suite upgrades available and unfortunately he was not able to offer us any upgrades for the first night. He informed me to call in the next day and alas, the following day we were upgraded to a beautiful suite on the 62nd floor with 180 degree view of Vegas from the mountains, strip to the airport. The suite has a large foyer, hardwood floors and at least 1500+ sq ft. There is a sofa sectional, dining table for 6, bar area, office, desk and sitting area (couch plus two chairs) in the bedroom, en suite in the bedroom with a gigantic jetted tub and a shower that doubles as a steam room. It's also nice to have an add'l half bath in the suite. The suite is set up for surround sound with at least 6 sets of in-ceiling speakers. Drapes are controlled electronically with a wall mounted unit. Since we transferred from a two queen suite, they offered us 2 roll-aways for the duration of our stay. I also love that they stock the bathrooms with my favorite brand L'Occitane. Our new suite also had the standard plush bathrobes and slippers that are also in their regular suites. After a long day of swimming and being a Resortist :), it was nice to be able to retreat to our spacious suite to unwind for the rest of the day. The kids also got a kick out of the helicopters that were often outside our window.
Just a couple of tips:
1. Bring your own K-cups, sugar, creamer and paper cups for the Keurig coffeemaker. In-room coffee is not complimentary.
2. For a shorter route to the pool, go out the front entrance towards valet and cut across the garage to the MandalayBay entrance from the same garage.
3. Bring your own tubes for the pool. They blow them up for you. The giant tubes at the MandalayBeach store are $25.
4. Enjoy the pool later in the afternoon 2pm-close. During the summer, it starts cooling down a bit (although not much) later in the day. It's also easier to find empty lounge chairs during this time.
5. There are many food options at Mandalay, THEhotel and at The Shoppes at Mandalay Place sky-bridge.
6. Install the MandalayBay app on your smart phone for tips and add'l deals during your stay.
The only minor issues we had was the spotty wi-fi. Cell reception is just awful in any Vegas hotel, regardless of the carrier you go through. Not really the hotels' fault, but I wish something could be done about it. We always felt safe at THEhotel but I wish they would add security guards that check room keys by the elevators. It just adds that extra level of security that is pretty standard at other Vegas hotels we've stayed at. I was told that they would be starting a remodel of the rooms starting in early 2013. I'm looking forward to seeing all the updates when we return.
I can't say enough about the staff at THEhotel...from the front desk, housekeeping and the valet. Everyone we encountered was welcoming and courteous. The front desk staff went out of their way to make sure that our requests were met. We encountered issues with our DVD player and called down for assistance late at night. Nobody ever came to fix the DVD player so Paul was kind enough to give us a complimentary movie for the night. The housekeeping staff always kept our room fresh and maintained. The valet guys are quick, topnotch and always offer complimentary cold water bottles to keep you hydrated. If you encounter the same excellent service, please do tip them accordingly and generously.
Thank you for another wonderful trip for the memory books. We're already looking forward to our next stay...
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