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| - Ok, so this place is a hit or miss. I've taken my employees here, my mom here, my friends here and we have had great experiences. Unfortunately out of the dozens of times i have been here it has been more of a miss than a hit.
The food is actually good and reasonably priced, the problem is who knows if you'll get it cold, or the right food, or if you'll get it at all. Why have i been here so many times then?...the $5 movie ticket Groupon that had been up there for years of course.
So i went to smg with my husband with the full intentions of grabbing a full meal while enjoying a movie, like we've done plenty of times before. I arrived early because i knew the theater was packed and i wanted to order my food before the movie began. Unfortunately, the movie started at 8 and they didn't let anybody in the theater until 8. They said they were cleaning up from the previous movie which was a poor job because my tray table along with others beside me were still dirty. Still hoping for the best, we sit down and immediately hit our light. A theater with every seat taken and they decided to only have one server for the first 10 minutes! Finally two more pop up and there is still hope to order our food before our(now delayed) movie begins.
So if they get a star for anything it's for $5 movie tickets and $5 select apps and drinks, all on Tuesday's. They also have other daily specials. Ordered things we had before, half order cheese fries, half order nachos and buffalo bites( because they ran out of tenders ) and two waters. Food came out quick, but you guessed it....cold!my husbands fries and nachos were decent so he kept it but my bites were way to cold. Hit the light and wait 15 minutes for somebody to come. I explained the problem and they put in another order for bites. We reminded them we have not received water and need silverware. 15 minutes later i get kind of hot chicken. We remind them of water and silverware. The server quickly brings us back 1 thing of silverware and runs away. Mind you it's two of us. I just decided to eat my saucy buffalo chicken with my hands. Movie ends and if you caught on you realized we never received our water. Spicy and dry food with no water was a wonderful movie experience. Sad part is them forgetting my drink is not a first. It has happened a couple times before. They charged me for both the cold and hot chicken bites so i had to find a server and got the manager to fix it.
So in conclusion, maybe just stick to watching a movie and eating before or after, this place will find a way to disappoint.
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