I have been taking Cujo and Vanessa to Shaggy Shaggy Shake for about six months. I have never been happier. I was extremely nervous when I first arrived because both my dogs had been hurt by other groomers but the staff immediately put me at ease. It isn't a room full of dog crates and barking/crying. It is very warm. The dogs and cats are roaming freely and they all get along. My Cujo is very old and small so they put him in a bed off to the side where he can see everything but isn't in the mix. My Vanessa is the social butterfly and she loves getting to play with the others. They are always impeccably groomed and more than that they are happy. I recommend this lovely establishment to anyone who asks and even those who do not. Your pets will not find a safer, happier place to spend their, "Spa Day."