I think out of all the locations I have been to, this one is my favorite. And it didn't used to be this way. Trust.
Employees are definitely up to par and service is very standard. Wait times are short and food is always fresh and hot.
I normally come on Tuesday to catch their $0.99 special and in between the hours of 11-1230 as it almost 100% guarantees that I will have super fresh chicken.
The only downside is that the tables are not cleaned fast enough when they are busy.