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  • I wasn't going to write a bad review but their service forced me to. Le me start with it was confusing as when they were going to pick up my stuff, they gave me two dates; for which I agreed to. Theway the rep said to me this date is the one the way will pick up my stuff. My husband took the day off, we're waiting at home for them to pick up our stuff and we decide to call them as to what time frame they were coming. They said they're coming the next date and confirmed for tomorrow. Had big fat confusion on their part and ours. I said fine it's ok, I am not too happy but as long as they pick up tomorrow. I was nice and u know wat forget arguing, we're moving that's our top priority. I requested delivery date for May 10, 2014, today is May 30, 2014. About 14 days, I was told approximately 5-10 business days for delivery. I call them no one knows anything, only Roy does I guess. They promise they will have someone call me back, they never do I am the one following with them. I have been more than patient with them. I need my medical bed, I explained to them how I can't sleep without my bed, they don't care enough to make me a priority. I will never recommend this company to anyone ever, if u want to have high blood sure becuz of the stress they give u plz go with them otherwise there are better companies. Plz don't waste ur time with them, they sweet talk u into how professional they are and only one complaint with better business bureau but don't fall for it. I trusted my sales person blindly and said no to the other company that was offering me better rates. The only reason I went with them was because of experience, but if driving ur customer to the point where they have to take BP meds and wish day n nite that u should have gone with the other company is professional experience then they need to take some customer service courses!!!!! Don't fall for their good sales service, actual service sucks!
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