I like this place. It has a classy, elegant feel to the decor that is warm and inviting. The space isn't cramped like many other establishments in the neighbourhood. The night i went to Gong Cha, there was no air conditioning, so they kept the door open. Thankfully the evening was cool, allowing for a pleasant time relaxing with my friends.
The menu has pretty decent selections of drinks, ranging from milk foam flavor teas and coffee to smoothie. I ordered a regular sized passion fruit green tea, with QQ jelly for $4.7. At 30% sugar the tea was still fairly sweet.
The associates were pretty fast with completing orders. They were polite, but i couldn't help but feel that they were a bit stressed out by the constant flow of in coming customers. But good job for working hard at fulfilling orders.