Had I good experience with this Alamo location. I often rent here from their sister's company "National" and the experience there is seamless has I have been an "Emerald Club" members for two decades. My historical experience with Alamo in large airport was generally waiting an hour in lines... however, they now have a free program "Alamo Insiders" that enable you, once registered, to bypass the counter and go to your car like National's Emerald club. Service was quick, got to choose my car (free upgrade) and the car was in good condition. The return was as quick as the pick up.