Went here for dinner using a Groupon. We were sat right away and drinks came soon after. Then we waited. And waited. Several employees walked by, each time seeming to look the other way. As if to say,"You're not my table".
Finally a guy came over (may have been the manager) and said,"what can I get you?" That's it. No "Hi" or "are you ready to order?". I was a little turned off at that point. I would've left since I was already annoyed at how long we were ignored for (I've done that before, you can tell when you're about to get crappy service) but the kids were "starving".
Anywho, my patty melt was ok. I've had better. Fries were pretty good.
Service continued to suck. Needless to say I won't be back. My family likes to eat out as a treat once/twice a week. When we find a place that has great food AND great service, we come back. That's where I'll spend my hard earned money. Not at 5 & Diner.