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  • I hesitate giving a 3, but as almost everyone has said for some reason the customer service is really lacking here, especially when there is another bowl place less than a half a mile up the street. I really like their bowls and I'm a pretty picky açaí bowl eater. However, when I pay extra ($.75) for add ins I should get a little more than a swirl. But really why does it take so long when there are 3 people in the back making stuff? And to be told, "just so you know the wait is at least 25 minutes" before you order may not be the best wording to use to tell people your running way behind either. There may need to be some proper customer service language training done as well. Now I go to Vitality 1. because it's close, 2. because I don't think they add liquid to their base, and 3. because I've met the owner he is very nice, is military and supports young adults of the military, but something needs to change. I will drive the distance to another bowl place if I have to, great tasting bowls or not. I'm not sure if the owner reads these reviews, but someone should. 4 less than 5 stars in the last 2 months isn't good. :(
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