I've been going here for almost a year. The front staff is always friendly, every massage therapist that I've had has been great, and you can't beat the price for a good massage. They aren't pushy with sales tactics, and when I had to move away for a few months they let me cancel my membership with no fees or hoops to jump through. That made me even more excited to restart it when I returned to Charlotte. Finally, they are great at what they do! I get very tight from a stressful job and lots of working out, and I always walk away from Elements with no more sore muscles.