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  • Traveling during the holidays is always a pain. The lines are long, people get stranded due to weather and they overbook the flights. While we were waiting for our early morning flight back to SFO, an announcement came over the speaker stating that if we took a later flight, they'd upgrade us for free to first class and give us a $500 credit to fly with them again. This offer was a no brainer for us, so we jumped at the chance and gave up our seats willingly. Sure, we were up at the crack of dawn to catch the flight, but my BF and I didn't have to be anywhere in a hurry. They also gave us meal vouchers for $10 each at CLT airport that was good for 24 hours. The service was courteous and they answered our question about our luggage even though they were busy boarding what would've been our flight. When we got on our flight later that night, we received excellent service again. We had wine before take off, pillows, blankets and food. Leg room in first class is excellent. Our coach flight was okay too. I will be flying with them again. P.S. Thanks for giving me a belated, awesome Christmas gift - the gift of travel! I love you, US Airways.
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