I keep trying this place occasionally hoping it will get better. but it does not. The food is great but the service is very, very substandard. Takes forever to get waited on and coffee refills border on non-existent. When we went to pay, waited at the unmanned cash register for an eternity and were very close to being dine and dashers when somebody showed up. We had a coupon and that confused the person and she said she had to go get the manager. She was gone quite a while and finally, the manager came. She smelled of cigarette smoke so had obviously been outside smoking. This is my last attempt to eat here. Too bad the pies are to die for. I will have to go back and pick one up and take it home.