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| - I came across Pot Liquors as I was walking around Town Square the other night. I was checking out the menu when the hostess came out to talk a little about the restaurant. She mentioned they were doing a "Thanksgiving Meal". So doing a little more research on the places, reading a lot of positive reviews, I convinced my mom to cancel our original plans and to try this new restaurant instead. Unfortunately that was a big mistake.
I really wanted to like this place after reading all the reviews on the food and the service. The same hostess that I encountered the other night sat us rather promptly. That was probably the only positive thing about our experience. It all went down hill from there. From the time we got sat, it took 15 minutes for a server to come over and help us. And if it wasnt for the hostess walking by asking us if a server had helped us yet, we'd probably still be there waiting for a server. And it wasnt that busy. Finally a young server named Kristen showed up and took our order. My mom and I ordered the special thanksgiving meal. The drinks arrived promptly. Several minutes later the server came back to inform us that they were out of the butternut squash soup and asked if cream of mushroom would be ok to substitute. I really didnt care either way. 10 minutes after she took our order the soup finally arrived. I wish it would have stayed back in the kitchen. The temperature was luke warm at best. At least I didnt have to worry about burning myself. After finishing our soups another 15 minutes passed before our main entrees arrived. That's probably because they were sitting out for 15 minutes, allowing them to cool down. Not one item of food on the plate was hot. Again, like the soup, everything was luke warm. I pushed the plate to the side and waiting for our server to stop by. Unfortunately she was too busy watching football at the bar. I had to walk up to get her and tell her our food was cold. She apologized and took it back. Maybe a little more than 5 minutes later she come back with new plates. Unfortunately nothing changed. Everything on the plate was still luke warm. The gravy on the turkey was actually congealed. A sign that it had been sitting out and cooled. Again I pushed the plate to the side. This time I got up to get a manager. The plates got taken back a 2nd time. Then the manager came back and asked if we would like something else instead of the Thanksgiving menu. After a few minutes we decided to try it a 3rd time. Before this, the manager came back to try to explain about the turkey and why it was a little cool. The turkey wasnt the problem, it was everything else that was cold. The manager was even on the verge of being argumentative, saying the the chefs personally prepared the 2nd dish and blah blah blah. A 3rd version of the meal came, personally served by the manager. I was hoping that the 3rd time's a charm. But it was the same thing. A cold meal. And this time my mom's plate didnt have the sweet potatoes. Instead it had this sauerkraut looking type side. Still wasnt sure what it was. My mom barely at anything on her plate. I did finish my meal, only because I was hungry. Needless to say we also didnt see the manager stop by for the rest of the night. Guess he really didnt care if we were happy with our 3rd round.
The previous reviewer, Ryan R. I wish I would have had your meal. And while my mom was waiting for me to pay the bill she was talking with 2 couples outside who loved their experience. They said everything they had was excellent. Again, I wish I had their meal instead of what we were served.
Now the million dollar question. Would I go back? Probably not. As much as I want to try their BBQ it is a little on the expensive side. I can get a kick-ass BBQ meal at Jack Stacks in KC, MO and pay half the price. If I do return to Pot Liquors, it will be to have a drink at the bar, just to see a cute female asian bartender who is covered in tattoos. Just because I am in to that sort of thing.
We should have stuck with the reservations at Mimi's.
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