Gemma was very nice, but I got a qroupon and she got me to keep buying more packages 2 fills in advance. The longer I went there, the lashes changed from natural mink to a hard plastic, no consistency in how they looked, sometimes only lasted a couple days... She put something on my eyelashes(or I should say the fake ones) and it would burn and make my eyes water for hours(had to be bad for eyes). She also said $20 was enough to give her each time. This was on top of package price. I told her I would not be coming anymore by text because all my lashes had broken in half or fallen out. I'm sure it was the caustic material used as finishing sealer. As I said, very nice lady when I would visit, but didn't even offer to refund last payment when I shared with her that I would not return due to all that happened. Please beware! All the groupon ratings are asked for at the beginning of your experience there. I try to go in and can't read any old ones, or post a new one.