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  • I've been to SAH about 10x over the past 3 months for my puppy. At first we were coming for just regular shots but then he broke his leg. I don't even have the energy to explain the entire situation but I feel that given the number of times I visited, my review is honest. Although I partly blame myself because I kept going back. While some of my visits were OK and some of the staff are quite friendly, my overall experience at SAH has been terrible. Like many of the other reviews, I do feel that I was nickel-and-dimed. Not to mention, after raking out over $2000 in fees, one of the technicians (who quite frequently answers the phones) was rude beyond belief. I could write for an hour about my issues but I will summarize below: 1. Rude staff 2. High prices 3. Long waits 4. Poor communication I was hoping to get through the broken leg ordeal and then transfer to a new vet but I finally gave up. When I transferred to the new vet (Front St Animal Hospital - they're much better), they asked if they could request my pup's medical records from my previous vet. When I said "Sure. The previous vet was Spadina Animal Hospital." the lady was not surprised at all and said "Ohh that makes sense. We've had a number of people come to us from there." If you love your animal - don't take them here.
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