Oct. 20, 2012
My wife and I have been to M&S many times in the past 7 years. The attraction of fresh fish and seafood is a welcome feature for 2 seniors from New England now living in Charlotte. Our most recent meal at M&S will be our last.
The two fish main dishes were only ok but the side dish of coleslaw was disgusting in taste. The dressing tasted like a mixture of window putty and paste. I dare the kitchen staff to sample it and swallow a forkful. The "chips" or French fries that were served with the Fish and Chips were soggy and cold and lacked any seasoning what-so-ever. The fish was tasty but the pieces were shaped like large round beer battered chunks rather than the usual fish pieces that I always order.
The service is probably the most disappointing. On the table we only needed 2 place settings and the remaining two settings were never remove resulting in a cramped and cluttered table. The first course dishes were never removed and this added to the already cluttered table. The server removed my wife's wine glass while still containing a fair pour of wine. My water was never refilled and I had to replace it with my wife's water glass while the server watched with no attempt to rectify the situation for the rest of the meal.
In today's economy, an establishment with mid-to-high-end pricing, cannot continue to compete for the limited dining dollar when service and quality is no longer a reflection of the the claimed mission statement.
Thank but no thanks, my dining dollars will be spent elsewhere in the future.
Dr. Chuck