I live right down the street from this place and have wanted this to be our new "spot" so bad! It's a super convenient location with a decent sounding menu, but it has fallen short every time we've tried it.
Today I went for the fourth and final time and I WILL NOT be going back. I called in my order ahead of time, was told it would be ready in 2 minutes. I got there and my order had not even been started. The lady at the front was not interest in her job in the slightest, she barely will speak and only answers questions with the shortest response possible. When my chicken salad sandwich was done I was happy to get out of the restaurant. I check out the food in my car and noticed it was a salad, if you consider rotting slimy lettuce with nothing on it a salad, instead of chicken salad as it says on the menu. I went back in and asked for pasta salad. I was told it no longer came with pasta salad, but I could pay for a side of it, absolutely ridiculous! I paid almost $10 for a meal that was basically inedible.
My suggestion is to skip the spot and go to the Coffee Shop. Unless the owners make big changes in service and quality of food this place won't last!!!