First time to any Smashburger. Figured one that just opened would be at the top of their game... I sure hope that's not the case for the chain though, as it really wasn't that great.
Went on a Tuesday evening around 7. Place was pretty dead. Cashier was friendly and on the ball. Ordered a Classic Smash with a side salad and an Arizona Grilled Chicken, extra lettuce & no guacamole, also with a side salad.
Took a while for the order to come out which was kinda weird... but it's worth the wait for non-heatlamp food. Around 8 minutes from payment to food.
Got home and saw my sandwich had guacamole (and a TON of it btw, don't need an ice cream scoop worth!) and... no extra lettuce. It's on the receipt so I know the cashier got it but obviously the cooks don't pay attention (or don't care?).
Otherwise it was ok. Nothing that blew us away... just another boring cookie-cutter fast food burger place. I'd put the food quality on par with Sonic maybe? Not a slight against either; we love our Sonic. But when you're spending $20 on two people for a pair of sandwiches... it better be damn good.
Go to the Habit or Five Guys instead if you want a REAL burger for this price range :)