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| - I'm giving this three stars because when we first came here, the service was great (about four and a half stars), the food even better, but the blond hostess had such a sour face, it was quite unpleasant. As the first person you see is the host/ess, the tone of the customer's experience is set from the start. Ours was not a good start. The second time, we sat at the bar, and I saw her drop something on the bar floor, right in front of us; she didn't pick it up for over 5 minutes, and when she finally did, she put it back on the jar without washing it. The bartender was busy making our drinks, so he asked her to make the drink she needed, as it was a very simple one to make. But wow, that was a dirty floor, so to conclude, we wouldn't go there again, unless we see that she is not working there when we go back. They need to know that customers have eyes, and we are aware if a place is clean, if their hygiene practices are enforced/ practiced. That hostess/ staff, needs to be aware that if you drop something, especially in front of a customer, wash-it before putting the item back on, or throw it in the garbage. And as a hostess, how about you start with a "hello" and a smile.
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