I felt a little ill after our experience yesterday at the Verizon store. It could have been the questionable food at the Baja Fresh we ate afterward. But, no- it really was the see-sawing of our entire lengthy transaction.
We were due for the "new every 2" deal, but, wouldn't you know it- the prices for the phones we wanted that Hubby had been quoted in an e-mail expired 2 days before! Then we needed to go back out on the floor to look for more affordable models.
Bonus point for the salesman getting Hubby a gov't employee discount on the phone plan and accessories.
Bonus point for finally having a device in house that will transfer your contacts and photos for you. Minus a point for his lame joke about it costing $10. Minus a point for his inability to transfer my pics when he could transfer Hubby's.
Minus 2 points for screwing up the rebate process by ringing up the same phone twice, so now the UPC codes on the box and the rebate form don't match. So much for reminding us so often about the glorious $50 rebate per phone, that finally made us choose to go with the original phones we had wanted in the first place. So now I have to squeeze in a trip back to the store sometime very soon before the whole deal expires, or possibly and tragically lose my- wait for it....wait for it.... f-ing "Verizon Debit Card." WTF? The sales rep never said anything about a debit card. Can I only conveniently use it at a Verizon store? Shockingly, the rebate printout does not say specifically.
I like my new phone well enough, and I have been a Verizon customer for many many years and have not ever had trouble with them. However, I don't think I'll shop anywhere but online again for my phone needs. The human factor made the shopping icky.