Saw our primary as a squeeze in early this afternoon. She did the best she could but couldn't remove the wax, called Ear Nose and Throat people who called us back in minutes to set an appointment for today. Just got back home from there. Appointment was actually on time, even as a squeeze in. Hub's ear is now wax free and he can hear again. Like the attitude Dr Yu has. Straight to the point, no nonsense. If more stars were available they would get them.