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  • We will not return back to Red Robin. We went after Christmas and once we were seated it took forever for someone to come and greet us. Once they did we order drinks and food at the same time. I ordered and ice tea without lemon and when arrived it has lemon and she left so fast I couldn't even ask for sweet and low I had to go find some on another table. When our food arrived my son who requested no tomatoes had tomatoes on his burger. Again she took off so quick you couldn't request anything like mustard. The manager came over and I vented to him but he really didn't seem to be bothered by it. In fact, I heard him tell our waitress what a great first day she is having. That explained it all. So then our waitress comes back so we can pay and tells me to use the kiosk if I'm using my card and shortly realizes we don't have one on our table. She then takes my card to pay the bill and we asked for a to go box. Well here she comes with my receipt and again no to go box. We sat there for a little bit waiting but never saw her again. I once again had to get up and go find someone to get us a box so we could get out of there. For the money you would expect better service and we do so we will not be going back to Red Robin there are too many other options out there with better service than this.
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