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  • I'm from Chicago. I visited Charlotte during spring break to scope out the area since I'm planning on relocating there in the summer. I had my Navy son with me since I decided to use that time to drive him back to base in Jacksonville, FL. That is allot of driving and with that will come car problems. Started driving off and the brakes kept jerking. I got on the high way and realized that I needed to get that fixed ASAP. I got off on an exit and had no idea where I was. I stopped at a gas station to look on Yelp for help. Sure enough I found a place and when I arrived they told me they were too busy to check my brakes that day. He recommended I go down the street. I decided to check Yelp again and felt that CARS would be my next stop. I was shocked to meet the mechanic, Rosa. I was so praying she could fix my brakes in a few hours so I can continue on the road trip asap. Sure enough, she sympathized with my plight to drive my son back to base, then back to Chicago with my two little ones. She dropped me off at Burger King and promised to call me as soon as the brakes were fixed. We walked to McDonald's and camped there until she called- 3 hours later. She picked me up, returned to her shop, and I went inside to pay her. She gave me a great deal, which is not really a deal, but an honest quote. And she made some recommendations of what to fix next once I go back to Chicago. She's a rarity! I'm impressed and proud. I still can't believe she went out her way to accommodate me and provide me with drop-off and pick-up service too. Rosa knows her stuff and I'm glad to already have found a mechanic once I relocate to Charlotte. PS- The kids and I arrived back in Chicago safely. Thanks Rosa!!
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