Read other reviews on YELP! after having had several really bad manicures in the area. I recently relocated from CT and was looking for something as clean, professional and well-done as I am used to back home, and POLISHED got the best reviews. However, it was more expensive then it was in Greenwich(!). Having said that, the place was funky and hip, the staff friendly, and the massage chairs were out of this world! Kong is a national treasure, and I always see the same folks working there. I think a low staff-turnover is a sign that they are doing something right.
In spite of the expense, they are always my first choice for gettin' prettified!