During non busy hours of the day, this place is extremely quiet and cosy - would be an excellent space and ambience for studying. It's a lot less notoriously known than Chatime and I personally prefer their drinks more - it has more of an authentic tea taste to me (more bitter which I like), though the prices are a bit steeper. However, their service is good and their playlist is amazing. My friend and I were there for a couple of hours today and I loved every song they played. Yes and amen. We both had the large size lychee green tea, with pearls & it was great. Very refreshing and tapiocas cooked to perfection - not rock hard, not too mushy, just chewy goodness. I prefer this location to the Markham location, it is much more spacious, and consequentially more comfortable for me.