My experience with the stylist was definitely 5 stars. She listened to what I wanted and nailed it. Awesome cut, love it. She was also very friendly and the atmosphere was fun. However, my experience with the receptionist was 2 stars at best. She had no knowledge of prices/services when I called inquiring, she was hollering at someone while on the phone with me and then hung up on me accidentally. But I was desperate for a cut so I called back. She asked someone what the price was and quoted me $45. I came for an the appointment, loved the cut as I've said, then I get a bill for $80 :/ Stylist explained that they all have their own prices which I understand, they need to get the front desk on the same page.