I am glad to see that other people are unhappy with this shop. Its a real pain to find it from the street. You can see it great from the highway. But there are no signs on the street directing to the shop. It took a bunch of aimless driving to find them.
When I get there I had a kind and courteous salesman come up to me. He was great to me then we started the process on the bike.
So of course my credit wasn't the best but I currently own a Harley for four years and never missed a payment.
The salesman had called me the next day to speak with me about the approval. He had asked me to get a title loan, to bring some of my stuff or another vehicle as collateral or to borrow a few grand.
So I didn't go for the deal, so a few days later a woman from their Tempe office called me to verify why I didn't end up making the purchase.
So she talked me to go back into the store to speak with a sales manager as an appointment. I ended up going and the guy they had set the appointment to try to make a deal had NO CLUE that I was supposed to be there to meet with him.
So the next day the same woman called to verify about what happened. To add salt to the wound they at this other office have no clue what happened, but to go in and stick their nose in some one else's business.
I don't think I'll go back again.