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  • So unfortunate, I would come grab lunch here on a pretty regular basis and sometimes with co-workers. Today, I came in with two other coworkers and after sitting down and waiting a while we finally were greeted and had our drink orders taken. Then we ordered our food. Nothing too big, two specials and some sushi. We waited and waited and waited. Then after 45 minutes were said, okay we will be pushing time since we were on lunch breaks, so could we have the checks when our food came. Then it turned into, okay can we get the food in to go boxes. Still waiting, nothing. The server brought checks to pay, still no food. Finally I asked to just cancel my order and void my transaction. Another server had to come to void this and came to the table with an attitude. Our original server told us there was one sushi chef there and she really wasn't an actual sushi chef and our delay was because of the table next to us ordering their food. I explained their staffing problem was not our issue. So when the other server came over to bring me my voided receipt copy, she said they didn't have any staff, and my coworker said that would have been nice to know when we walked in, we could have decided whether or not to stay. Her response was that she was not our server and she would have told us, even though she was the one who sat us. During this whole process the owner was behind the counter and I did not see him assisting with anything. The second server asked my coworkers if they wanted their food and they said yes, since number one it was paid and they were hungry. Then she continued to have an attitude about the whole deal and said but I will refund your money if you want. It was all so unnecessary and disappointing. I have been a customer of this location for a long time, but after this experience I am not interested in spending any money with people who aren't the least bit concerned about keeping their customers happy.
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