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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-03-02 00:00:00 (xsd:dateTime)
itemReviewed	Emergency Plumbing, LLC
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	What seemed to be a dream come true experience has been nothing but a nightmare. We contacted Emergency Plumbing due to the yelp reviews. We had an outside faucet that had started to leak badly and hated wasting water. Emergency had good reviews and was highly responsive when we called. The gentlemen that showed up were friendly and seemed knowledgeable to someone like me (who knows absolutely nothing about plumbing). I trusted that they were going to do the work they stated and agreed to allow them to perform the work they suggested. $500 and two visits later our faucet still leaks and now we have new leaks where the 'fixes' were merged into the existing plumbing. The gentlemen that performed the repairs claim these leaks are a result of our other lines (which weren't leaking before they started working on our faucet and isn't truly possible since the new leaks are where the repaired lines meet the existing plumbing) and sent a technician to attempt to fix it versus coming to see the needed repairs for themselves. When we called again, we didn't even warrant a response. So it seems we have actually paid this team to create more issues for us. --- Update to this report: Emergency Plumbing did take the time to reach back out to ask what the previous technician had done to repair my issues. I sincerely appreciated this fact. However, when I attempted to return their call there was no answer. So...I sent an email. Still, no response. In the meantime, my landscaper was growing as frustrated as I was because the leaks were impacting our irrigation system. He continued to ask me if he could fix it, but I was holding hope that Emergency would return communication. NINE DAYS PASSED with no communication, then suddenly a service technician shows up unannounced on my doorstep at 1:20pm on a Sunday afternoon. No call, no email - simply, "here I am!" I was hosting a large event at my home at 2pm and spending time with their tech was not something I had time to do. I also learned that by this time my landscaper had taken it upon himself to repair the simple fixes and stop the leaks so that we didn't lose our plants. While I do appreciate that they reached back out and attempted to follow up, their timing and lack of communication keeps my rating exactly where it is.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Amber

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