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  • I hadn't been to a Red Robin for a while and remembered really liking it (as far as a chain burger is concerned). When my husband asked me to meet him there for lunch after he and his daughter were done shopping, I readily agreed. Big Mistake. 1. Filthy. Really disgustingly dirty. There were plates and food on tables that was there before we got there and was still there when we left over an hour later. Our waitress spilled some iced tea on the table and the floor next to us while she was pouring. I'm going to guess 4 oz or so. No big deal - it happens... But then, she didn't clean it up. We were probably there another 20-30 min after the tea... there was still a puddle on the floor. 2. Miserable service. I got there last & my husband had asked the server to bring me water so it would be on the table when I got there. That was there... but she never refilled it or asked me if I wanted anything else. I wanted a soda - but never had the opportunity to order it. My husband had also asked before I got there, when I sat down and again when we ordered, if we could have a basket of fries as a starter (we ordered burgers, so it was part of our food). They didn't get there until the rest of our order got there. I was there over 30 min before we got food - he'd been there almost 10 min before me. 40 min. And it wasn't particularly busy. There were a few groups at tables, but at 3pm on a Sunday - the place was over 50% empty. We weren't checked on, even after we had issues with the food (see below). 3. Mediocre (at best) Food. When we finally did get food, it was mediocre at best. My fries were ice cold. They felt like they'd been sitting under the AC duct for a while. I actually refused them because they were so cold. My burger was passably warm and not particularly tasty. It wasn't horrible, but it wasn't wasn't great. I could make something better at home. My husband's burger was even less warm than mine. He said it was ok, but would have probably been tasty if it was warm. His daughter had a turkey sandwich and soup. She says hers was excellent.... so 1/3 of the party was happy. I will not be going back to this location for any reason.
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