This location is so unorganized and a mess...I placed my order at 6:56 pm it is now 7:45 and I'm still waiting. At 7:25 I asked the manager to check on my meal and she said they're waiting on mild chicken... granted I ordered a 16 pc family meal but I've watched numerous small meals go out and asked if they're trying to get those orders out first, giving the mild chicken and now I'm waiting.... she shrugged. She said it will be another 10 mins for the mild chicken and asked if I wanted to wait... at this point I might as well just wait (it'll take me longer than that to go somewhere else and order. When my # was finally called, I had 2 large gravy(s) and no mash potatoes, 1/2 my biscuits were missing. I was not the only one waiting, I couldn't believe the amount of customers waiting and frustrated. I walked out at 6:49....so irritating & unacceptable. I won't return to this location