I have been in here quite few times... I guess I'm a glutton for punishment and like to toss my money down the drain. The gentleman who did my manicures caused my cuticles to fray and bleed. He also painted my nails so poorly, gel and regular, that it lasted way less than the expected amount of time. When I get pedicures, I always pay for the calus removal and he really never puts any effort into it. It is unfortunate as they are conveniently located when I have the time to go get these services. Somehow every time I have come in I had always gotten the same person (I can not remember his name). So finally the last time I went in I requested the nice lady who was on staff who did a much better job. For that reason I am leaving 3 stars instead of 1.