Don't waste your time on call ahead......obviously doesn't work. I have been frustrated on at least three occasions on how long the wait is, whether you call ahead or not. Only reason me and my boys come to this location is convenience. I do think they do a great job when it comes to cutting our hair, but the idle chit chat and lack of urgency when it comes to taking care of clients when they are busy drives me insane. Seriously need to work on their time management!