We really want to like this place, but it suffers from inconsistency.
The first time we came here, our orders came out within 10-15 minutes. The burgers were terrific: juicy and delicious. Their smashfries (tossed with olive oil, rosemary, and garlic) and sweet potato fries were very good.
During our second visit, the difference was night and day. It took over 30 minutes from when we ordered to get our food. My burger was extremely well done to the point of being dry and charred. My wife's smashcobb salad was very small for the price and unappetizing as well. Veggie frites were a complete miss and consisted of oily veggies with no crispy coating. The only decent thing about that meal was the regular fries. Were we even dining at the same restaurant?
The third time I came for a CMYE. My order was ready within 15 minutes. I tried one of their new BBQ Ranch chicken sandwiches which was very tasty. However, this time the smashfries were soggy from too much olive oil. I also tried a strawberry shake which was not bad.
When this places fires on all cylinders, it merits a solid 4 stars. When things fall flat, it only barely deserves 2 stars. Until it addresses its lack of consistency, I'm assigning it 3 stars.