These guys went above and beyond. I scheduled an appointment with them to fix my father's freezer. They were patient, courteous, and honest. There was nothing wrong with the freezer. It just wasn't closed all the way, and the warning light came on. They showed my father how to reset it, and went on their way. They even called me to let me know how it went. I would highly recommend Mr. Appliance of Surprise to anybody with a need for appliance repair.