As a local, my opinion is that a hotel such as Paris Las Vegas should strive to make every single guest interaction (even buying coffee or a macaroon) something to remember. This is Las Vegas. Everything---especially on the Strip---should be "Fabulous." If someone doesn't enjoy their job...even working in a small cafe in a hotel...then quit. Jobs are hard to land in this city and we need to be thankful to be employed. Smile! Ask the guest with an accent where they're from. Tell them you hope they enjoy their stay in our city. Be relational for the 2 minutes you get to interact with people visiting from all over the world. Paris- the disappointing thing was that a particular worker cleared the (hopefully rigorous) interview stage. She could have treated the guest in front of me a little better a couple of weeks ago (sorry, late post). The guest was foreign and didn't understand the price of the fudge to reflect "one single piece" and over ordered. She then kindly requested that 1/2 be taken off the order after hearing total price. The worker complied, but not without first making the guest feel uncomfortable by simply saying nothing. She huffed and then took 1/2 away looking quite annoyed. The guest felt awkward, as did I just standing there waiting my turn to order. Be friendly! There were several ways this could have been handled in a much better way. :(