I wish I could say this was the first time an employee of theirs tried to talk me into buying something I obviously didn't need, but I can't. But today was the final straw. I pulled in to get a standard wash and the guy points out the water spots on my car and asks if I knew these were there. I said "ya, you know it rained last week right?" He said that these water spots had been there too long and wouldn't come out with a wash. That the only way to get them out would be with a buff and wax. Mind you a buff and wax is $150. I told him to just wash it I'll take care of it later and I received attitude back for it. (Yes I had a little attitude of my own by now but can you blame me?) my car was ready in about ten minutes. Thinking that was really fast got my car and left. Got home and looked at my front bumper and it was obvious they didn't even attempt to clean it. Not only was there water spots but the dirt and dead bugs were still there as well. They didn't even attempt to clean the front end of my car. Needless to say this was the last time I'll be going to this establishment.
By the way, vinegar is a great solution for taking out water spots. And it's a hell of a lot cheaper then $150.