Well work was done correctly, however they should divulge the cost. Especially when u tell them what to expect and what parts they should need. I needed a client's drain and angle stop and faucet hooked up on a bar faucet, pretty straight forward stuff. I told dispatch what plumber was to expect and to send out the plumber that had initially roughed in plenty blinking b4 the bar was installed so he would know what was going on. They did not send him and thusly charge me for 3 hours labor on something that should have taken 2 hours, max. He had to leave and get parts, etc. Be aware, they charge 130 an hour, even when they are the reason for the delay.