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  • I want to write to thank you and the employees of your firm for an excellent job. Your employees performed two services for me this year. The first was the removal of my hot water heater and replacing it with a tankless water unit, and the second was a complete tear out of two furnaces and an air conditioner, and the replacement of the units with a high efficiency heat pump/ furnace combination. Your staff also completely replaced the ductwork in my home. Your staff was friendly, courteous, thorough, and prompt. They stayed late in order to finish a difficult job, and did so with minimal disruption to our home. The home itself is more comfortable now, with fewer cold and hot areas, and the system is significantly less noisy. Also, I can take showers for as long as I want without running out of hot water. I also wanted to share with you the savings I am experiencing, in the hopes that it may help you win some new clients. My total metered charges from July of 2013 through October of 2013 averaged $250 per month on electric bills due to air conditioner use. I kept the house at 70 degrees. This year, my average bill in July, August, September, and October was $110, and I kept my house two degrees cooler. This represents a savings of $560 per year on AC costs. I do not have data on heating costs yet, but will update this in the Spring. Finally, I wanted to mention that I had a unique situation in which the equipment I received had a faulty part from the manufacturer. Sal's quickly came out to diagnose the issue, ordered the replacement part, and repaired it all under warranty. Their quickness and responsiveness in an issue like this says volumes about their commitment to customer service. I would highly recommend this company to those interested in having work done. Make sure to check for deals when they come up. Sal's frequently offers savings on jobs through Angie's list or other online promotions.
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