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  • Review for party services. Recently we had my son's birthday party here. The 3 star rating is primarily because of the communication issues before the actual event. The first time I called, I talked with Barry who informed me he was new and didn't know too much about the services they offered; he asked me to call back when Clint came in. I called back, spoke with Clint and he was not very forthcoming with information either. He answered my questions, but didn't explain too much of the party process. I talked to other various people before I was e-mailed my actual contract (which seemed to be a lengthy process). I called the day before our event and talked to yet another woman, who was very helpful and went through what to expect as far as the party room & helpers, attractions, drinks, refills, food, and adult beverage cups (for the parents who wanted to stay). It was the most information I had received. The actual party was ok. It started on time and the party helpers were wonderful. They kept everything on track and were able to "control" the 10 hyped up boys for our party. They explained the attractions to the boys and their card/tickets. They took the boys to the first attraction, (laser tag) then all hell broke loose. After the first attraction, the 10 boys went in different directions, which was fine, but there was no way I could keep an eye on all of them. It was literally a free for all. Luckily, our party was early in the day, but it started getting busier as the day went on. So, if you are a person who worries about leaving your kid in a building full of "strangers," this is probably not the place for you or you would definitely want to stay with your child during a party they attended. One child got done with his 5 attractions and $10 card, and still had an hour left before his parent picked him up. He had to pretty much stay in the blast pad until his parent came. Needless to say, I was glad when the party was over. (I think that is pretty common with any birthday party.) Not a terrible experience, but not an overly great one either.
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